Support & Complaints
Feedback
1,120
Feedback
840
Positive
214
Suggestions
66
Negative
Support Filters
Platform Feedback
| Feedback | User | User Type | Category | Sentiment | Submitted | Visibility | Status | Actions |
|---|---|---|---|---|---|---|---|---|
| Great app for finding academies. | Ahmad Saleh | Parent | Academy Search | Positive | 18 May 2026 | Public | Reviewed | |
| Please add wallet payments. | Rami Omar | Player | Payments | Suggestion | 17 May 2026 | Internal | Planned | |
| Booking calendar is confusing. | Sarah Khaled | Parent | Bookings | Negative | 16 May 2026 | Internal | In Review |
Support Summary
Positive Feedback
75%
Suggestions
19%
Negative
6%
Recent Activity
Positive academy search feedback received
Wallet payment suggestion added
Booking calendar issue under review